Frequently Asked Questions

We make planning a custom designed picnic easy by doing all of the heavy lifting,  from planning to set-up. You simply need to show up and enjoy.  View our 'How it Works' info page.

Reservations should be booked at least 72 hours before your event date.  View our 'Packages' page to book a picnic.

Yes, all reservations require a $25 deposit.

Your well behaved pets are allowed to attend your picnic event.  

Yes, you can leave early, however you will be responsible for all items during the 2 hour window of your event in accordance to our damage/lost item policy.

All items are fully sanitized before and after use. Our event set-up team will arrive with gloves and masks to set up your event. Our staff wears mask while interacting with customers out of an abundance of caution. 

Masks are not required for picnic attendees. The decision to wear a mask is totally up to the attendees.

Picnic reservations can be cancelled.

All picnic reservations are fully refundable minus the $25 deposit, 14 days in advance of the event date. Reservations that are cancelled within 14 days of the event are not refundable, however they can be rescheduled one time without fee. Any additional reschedules will incur a $50 rescheduling fee.

There are two options in the event of rain or bad weather:

1.  We can attempt to move your event to an indoor location

2.  We can reschedule your event in accordance with our cancellation policy

A damaged item fee will be collected for items that require repair/replacement due to spills or other incidents. The fee collected will depend on the item.  This information will be include in your picnic contract. 

Our team takes pictures before and after events to ensure all parties are aligned on item conditions in the event of an item being damaged. 

A lost item fee will be collected.  The fee collected will depend on the item. This information will be include in your picnic contract. 

Our team takes pictures before and after events to ensure all parties are aligned on items present at the event.